Check-in is guaranteed from 2pm, and check-out is by 12pm (midday) at the latest.
The free luggage holding service is available on arrival and departure.
Late check-out (after 12pm) can be requested at Reception. In case of availability, an hourly rate of €50.00 will be charged until 3pm. After this time, the overnight rate shall be applied.
Absolutely. Our reception staff is at the service of our guests 24 hours a day, 7 days a week.
The facility does not have an internal restaurant. Our staff will be pleased to recommend a number of excellent nearby restaurants.
American Express, Visa, Mastercard, Maestro, CartaSi, EFTPOS.
We kindly ask you to check the cancellation terms when you make your booking, given these may change depending on the reservation method and selected option.
The hotel is in a limited traffic zone in the centre of Florence (ZTL), and has an agreement with a security-monitored parking lot in the immediate vicinity. The parking rates range between € 39,00 and € 59,00 depending on the vehicle category and include a vehicle pick-up and drop-off service at check-in and check-out, and registration of the number plate for access to the ZTL upon arrival. The licence plate is valid for three hours from the time of entry to the ZTL. During your stay and once the vehicle is dropped off on departure, any re-entry to the ZTL shall be subject to fines that cannot be revoked by the parking lot. It is prohibited to drive in pedestrian zones and/or in preferential lanes (reserved to taxis, buses, and emergency vehicles). Failure to comply with the aforementioned instructions shall result in fines beyond the control of the parking lot. For more details or information regarding the parking lot opening and closure times, contact our Reception desk, available 24/7.
Absolutely, Wi-Fi is free throughout the entire hotel.
Yes, we offer our guests a delicious buffet breakfast with a choice of sweet and savoury products, served on the ground floor between 7am and 10am.
Yes, we have prepackaged gluten-free products. We cannot guarantee the absence of cross-contamination with non-prepackaged foods. In case of allergies, intolerances or special dietary needs, please inform our Staff.